Alexander Hall has been named Best Broker for Customer Retention at the 2026 Mortgage Strategy Awards.
Held last week, the awards recognise excellence across the UK mortgage industry. Alexander Hall was shortlisted in three categories, making this award a standout moment for the business.
Recognising long-term client support
This category highlights firms that go beyond the initial transaction to build lasting relationships with their clients.
At Alexander Hall, support doesn’t end when a mortgage completes. The team continues to work closely with clients over time — reviewing arrangements, supporting future plans, and ensuring advice remains aligned to changing circumstances.
A team-wide achievement
This award reflects the consistent effort and commitment of teams across the business.
From advisers to support staff, the focus remains on delivering a high level of service at every stage of the client journey. It’s this joined-up approach that underpins strong client relationships and long-term retention.
Thank you to our team for their continued hard work, and to our clients for the trust they place in us.
