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Alexander Hall has been providing expert mortgage advice since 1992 and in this time has grown to become one of the top mortgage brokers in the UK, with operations throughout the capital.
Our plans for the future are exciting and we're looking to recruit talented and self-motivated individuals to share our vision and help take our business forward.
As a member of the Alexander Hall team you will receive all the training and support you need to enable you to become an expert in your field.
We want you to be a top performer ‐ the future growth and success of our company depends on it.
As a Mortgage Administrator you will work as an integral part of the support team at Alexander Hall. You will liaise between the Mortgage Advisers, mortgage lenders, our clients and all other parties involved during the mortgage process, including to ensure that each mortgage application is converted from an application to 'completion' (i.e. when the actual property sale is complete).
On a daily basis you will manage your own portfolio of ongoing applications. You will spend a large amount of time on the telephone speaking with lenders updating on the status of existing applications as well as actively speeding the process along. Clients will contact you directly to get a progress report on their mortgage application. You will ensure they receive exceptional service throughout the process and are kept up-to-date.
Your role will also include responsibility for the administrative elements of the process including keeping the paperwork up to date, sending correspondence and updating internal systems to ensure we have thorough records at all times.
At Alexander Hall we provide full training, support, exclusive products and above all thousands of new sales enquiries each month.
You will provide an independent mortgage advisory service to customers, whilst being able to grow and build a client base to ensure a year-on-year increase in performance and written business. You will search the market to find the most suitable mortgage products, conduct professional client fact finds and assess the clients financial, mortgage and protection needs.
This training opportunity is available to anyone keen to succeed in one of London's leading mortgage brokers.
No specific experience is required. Although sales experience is useful, the right attitude is essential.
Location: Chiswick (West London)
Working closely with our experienced mortgage advisers, you will be handling a vast range of referrals and providing the highest level of service to ensure that all of our clients’ protection needs are met. You will provide a whole of market advisory service to customers, whilst being able to grow and build a client base to ensure a year-on-year increase in performance and written business.
Roles and Responsibilities:
Building relationships with advisers to manage a high volume of sales enquiries
Searching the market to find the most suitable Life, CIC and IP products
Conducting professional client meetings to suitably assess your clients’ protection needs
Demonstrating good conduct by treating customers fairly