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Complaints

If you wish to register a complaint, please write to:

Compliance Department,
Alexander Hall Associates Limited,
137 - 144 High Holborn, West End,
London WC1V 6PL

Call us at 08000 38 37 36
Or email us at ahcompliance@alexanderhall.co.uk



If you cannot settle your complaint with us, you may be entitled to refer the matter to the Financial Ombudsman Service. Call their number 0800 023 4 567 or visit their website at www.financial-ombudsman.org.uk

If you are an EU resident outside of the UK, we will accept your complaint via the contact details above, however you may also submit a complaint via the European Commission Online Dispute Resolution website.

Please note that if you submit a complaint through this portal, we will not know about your complaint until it is forwarded to us via the relevant dispute resolution bodies.

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08000 38 37 36