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Sarah Eden

Compliance manager

Following college, I was unsure as to the career path I wanted to take, but I knew that I wanted to pursue a career that would allow me to continuously develop my knowledge and skills to enable me to progress up the career ladder.

I started off working as a cashier for a local building society and over the next few years I built up my knowledge of the banking industry. I worked my way up to become a mortgage adviser after obtaining my CeMAP qualifications and then advanced to the position of branch manager. I was keen to develop my knowledge and experience further within the mortgage industry, so I then went to work for a mortgage adviser firm as a paraplanner and to manage their mortgage packaging side of the business. This really helped me with gaining a deeper knowledge of the industry from the perspective of the intermediary market and of the background underwriting from the lenders.

For the next couple of years I worked in similar roles for a couple of other mortgage adviser firms, however I was keen to secure a role with a company I could trust. I then saw the position of compliance officer available at Alexander Hall. Having researched the company, I submitted my CV eagerly, as the idea of working for such a highly regarded company with a strong ethos on customer service sounded perfect for me.

I started in 2010 and was amazed at how supportive and friendly everyone was. In 2011 I was promoted to senior compliance officer and really enjoyed how much I was encouraged to grow and learn within the company. In 2015 I was promoted again to compliance manager where I now manage a small team of compliance officers and work with the Director of Risk, Compliance and Technology. In 2018 I was once again promoted to Operations Director which means that alongside my role as the Compliance Manager, I also manage additional projects to help support the business.

I take great pride in working for Alexander Hall and emphasizing to my team the company culture of rewarding and supporting hard work.

I am excited for what the next chapter holds in my career and the growing ambitions of Alexander Hall.

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