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Jenna Hawkins

Manager – Client Services/Trainee Mortgage Adviser Team

Having always taken an interest in business, I went to the University of Gloucestershire to study Business Management in 2010. After graduating I found myself unsure on what to do and started in a role that saw me proactively communicating with clients. After a year I took the leap and moved to London, knowing I wanted to find an industry and company I could build my foundations in for the rest of my career. I started on the estate agency side of the group in 2014 as a Move Consultant and quickly fell in love with the culture. I learnt a lot from this role including; confidence, self-belief, communication skills and a passion for passing on what I learned to others. Having always worked closely with Alexander Hall, when the opportunity arose to move over and start managing a team of Trainee Mortgage Advisers I was excited.

My role is to provide the Trainee Mortgage Advisers with the opportunity to develop their technical knowledge; develop their communication skills, and acquire the CeMap qualifications, which gives the trainees the perfect foundation to kickstart their careers as Mortgage Advisers. The training program we guide them through is one of the most comprehensive in the industry, especially as we are one of the few London firms who are willing to take people on with or without experience. You are constantly developing and evolving on the job.

The culture at Alexander Hall is diverse and inclusive. It was very important for me to work somewhere I felt valued and heard, and can progress based on merit. Helping my Trainee Mortgage Advisers progress onto the Adviser Induction is the best part of the role for me and we have a strong track record of doing this successfully. My advice to potential candidates is, simply enquire and learn more about the role, many people are surprised how different the role is, compared to their initial expectation. All you need is drive and integrity and we will teach you the rest.

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