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chelsea warren

Chelsea Warren

Team Leader

I joined Alexander Hall on the trainee adviser program after graduating from university. After learning some key skills as a move consultant and in the Client Services team, I went on to achieve my CeMap qualification, and decided to join the protection team as I felt extremely passionate about the concept of protection and ensuring the wellbeing of clients I interacted with. The great thing about Alexander Hall is the opportunities that are provided to you with regards to career progression. You may start on one path and find yourself on another as you continue to grow throughout your career here

I work with clients every day, speaking to them either over the phone or in person, to establish their protection needs. Sometimes this isn’t only mortgage related, I also help clients with their family and business protection needs as well. I put together recommendations for my clients, and I take care of the applications with support from my case manager to make sure the customer journey is as smooth and as quick as possible. I find my role very satisfying as I know I am making a difference to a family with every policy I recommend. Every conversation I have with my clients is different, and this is what makes my role so interesting, being able to advise on such a broad spectrum of client’s needs.

The family culture at Alexander Hall and the day-to-day interactions with my team make me look forward to coming into the office every day. Every one of my colleagues is supportive, and the ambition and drive of the company as a whole is what I thrive on. I look forward to what lies ahead with my career at Alexander Hall.

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