Jargon buster
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Key Facts Illustration (KFI)
Customer specific, illustrating the key information relating to a mortgage and any charges inherent to it and the application process. All KFIs for UK residential mortgages will be presented in the same format for easy comparison. When looking at protection policies, a KFI constitutes a customer specific illustration (CSI) and key features document together.
Key Features Document (KFD)
A document summarising the key features, terms and procedures pertaining to a protection policy, such as cover details, information on how to make a claim and contact details.
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