Understand us

Whose mortgage products do we offer?

We offer products on a whole of market basis.

What will you have to pay for our services

Our initial consultation service is free. During your consultation, we will complete a client questionnaire, so that we can give the appropriate advice.

We only charge a fee for processing your mortgage and because we are independent we can offer you different payment options for processing your mortgage.

Click here for information on our fee options

Who regulates us?

We are authorised and regulated by the FSA (Financial Services Authority). Our FSA registration number is 154485.

Complaints

If you wish to register a complaint, please write to:

Compliance Department,
Alexander Hall Associates Limited,
86 - 90 Curtain Road,
Shoreditch,
London
EC2A 3AA

Or call 020 7929 9800.

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Serivce.

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How we can help you

We search the market for the best deals
We offer exclusive mortgage deals & rates
We provide expert mortgage advice
We offer the first consultation for free
We do all the paperwork for you

Best-buy mortgages

About us: About us; Understand us; Our service promise; Our fees; Mortgage process; Mortgage jargon buster; iPhone App; Careers; Contact us

Need help? Call free on 08000 38 37 36

Alexander Hall Associates Limited is authorised and regulated by the Financial Services Authority for pure protection, residential mortgages and general insurance business. You can check this on the FSA's Register by visiting the FSA's website www.fsa.gov.uk or by contacting the FSA on 0845 606 1234.

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE

We do not charge a fee for residential mortgage advice. We charge an administrative fee for processing each of your mortgage contracts; our fees only apply when you decide to go ahead with an application.

Standard residential mortgages
For standard residential mortgage contracts the typical fee is £499, payable on application. Alternatively, you may pay a fee of 1% of the mortgage loan, payable on application, and any commission received from the lender will be returned to you after completion.

Buy-to-let mortgages
For buy-to-let mortgages a typical fee of 0.5% of the mortgage loan size applies of which £500 is payable on application with the balance payable on completion.

Offshore and commercial mortgages
For offshore and commercial mortgages a typical fee of 1% of the mortgage loan size applies of which £500 is payable on application with the balance payable on completion.

Impaired credit lending
For impaired credit lending the typical fee is 1% of the mortgage loan, payable on application. Alternatively, you may pay a fee of 3.5% of the mortgage loan, payable on completion, and any commission received from the lender will be returned to you after completion.